United Airlines grounds economy travelers with MileagePlus changes

United Airlines is changing its MileagePlus loyalty program next year in a move to reward its big-spending frequent business travelers. But is it a risky move for an airline that ranks second to last in customer satisfaction?

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Virgin America: Chicago’s new kid on the block

Virgin has positioned itself more as the airline to beat than the underdog. It might only have one gate in Chicago (and has yet to turn a profit since its U.S. debut in 2007) but with entertainment systems in every seat, instant messenger that lets you chat with other seats and wireless internet available for purchase on every flight, Virgin is the airline for the next generation.

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